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A Wordpress plugin gives me an error

Sometimes, you may get an error while using one of our Wordpress plugins, which is due to an outside factor that we don't control. 70% of support tickets fall in this category! For example:

I need to download the latest updated version of a plugin

If you have downloaded and installed the Upgrade Me Wordpress Plugin, you should be able to go under "Plugins" in your Wordpress blog and look for the name of the plugin you want to update. If a newer...
First time using Wordpress?

Do you have a hosting account that has Cpanel? I would start with that (I use Hostgator.com).Do you have a domain? I use namecheap.com to register domains.Then:How to Install WordPress in cPanel Hosti...
How can I upgrade from the demo version of your plugin to a full version?

Let's say that you have installed the demo version of one of our plugins and you now want to upgrade to the full version. After you buy Step 1: Buy and download the full version

I purchased the personal license of one of your Wordpress plugins and now I want to upgrade to the developer's license

Here's how to do this: 1) Find the price you paid for the personal license of the Wordpress plugin 2) Find the current price for the developer's licen
What Wordpress theme do you recommend?

If you are looking for a "general", customizable theme, then I recommend Weaver Theme - it's free and it's what I use on the CB Goliath demo blog If yo
Error getting categories list from ClickBank: Error in cURL request: connect() timed out!

This error is a connection timeout which means the connection with the Clickbbank server is blocked by the host (or by the clickbank server).   Please contact your host about this and see what ...
Amazon API returned error: We encountered an internal error. Please try again

If you get this error, don't panic. As the error mentions, this is an internal Amazon error. You can wait for 24-48 hours and try again
I cannot activate the plugin

Sometimes, a server may be busy, and your email address may not be added properly to the licensing system. That's why you may be unable to activate the plugin. That said, Make sure you are using the ...
Fatal error set_time_limit [Associate Goliath]

If you get an error that mentions "set_time_limit", please send the error to your host and ask them to increase the execution time limit on your account, or lift the current restriction. The plugin ...
ini_set() Warning message

If you get the following error: ini_set() has been disabled for security reasons ... please ask your hosting company to lif
Missed schedule

"Missed schedule" means that the server wasn't able to publish a scheduled post. This is not something that our plugins have  control over.  A plugin sets the schedule properly, but for s...
Hot to get a Bing Search API key v5

Step 1: Go to the Microsoft Azure Cognitive Services Marketplace. Step 2: Click on the

Blank screen, wp_get_current_user, current_user_canBlank

Sometimes, you may get a blank screen or errors like:   wp_get_current_user   current_user_can
Are my Amazon "Associate ID" and "Tracking ID" the same?

When you create a new Amazon associate id (your affiliate id essentially), you will see it at the top left of your Amazon associate admin panel. Below that, you will usually see a "tracking id" that...
The fetched image is not ideal for my content

Sometimes, the image that the app fetches may not be the perfect match for your content. It happens.To replace the image, you would need to:1) Get an image directly from Pixabay or Pe
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Showing multiple countdown timers

Category: Countdown Dynamite Wordpress Plugin

Countdown Dynamite allows you to create unlimited countdown timers. 1) For use on the same WordPress website: To create a new timer, please create a new post/page or go to edit an existing one. Then...

Hot to get a Bing Search API key v5

Category: Knowledgebase

Step 1: Go to the Microsoft Azure Cognitive Services Marketplace. Step 2: Click on the "Search" tab and then on the "Get API Key" button:     Step 3: On the next screen, agree to Microsoft's TOS, sel...

A Wordpress plugin gives me an error

Category: Knowledgebase

Sometimes, you may get an error while using one of our Wordpress plugins, which is due to an outside factor that we don't control. 70% of support tickets fall in this category! For example: - a plu...

I need to download the latest updated version of a plugin

Category: Knowledgebase

If you have downloaded and installed the Upgrade Me Wordpress Plugin, you should be able to go under "Plugins" in your Wordpress blog and look for the name of the plugin you want to update. If a newer...

Can I show the timer of Countdown Dynamite in the sidebar of my site?

Category: Countdown Dynamite Wordpress Plugin

Yes, you can. Please add the "Text" (Arbitrary text or HTML) widget in your sidebar, and then add the countdown dynamite shortcode to the widget. When using the Countdown Dynamite shortcode outside o...

Error getting categories list from ClickBank: Error in cURL request: connect() timed out!

Category: Knowledgebase

This error is a connection timeout which means the connection with the Clickbbank server is blocked by the host (or by the clickbank server).   Please contact your host about this and see what ...

First time using Wordpress?

Category: Knowledgebase

Do you have a hosting account that has Cpanel? I would start with that (I use Hostgator.com).Do you have a domain? I use namecheap.com to register domains.Then:How to Install WordPress in cPanel Hosti...

How to create a new site in seconds

Category: Basic Setup

Step 1: Login to your online dashboard in our web app. Step 2: From the left-hand-side menu, go to Sites > Add New Step 3: Enter the name for your site. Select the "directory" or domain for your...

Amazon API returned error: We encountered an internal error. Please try again

Category: Knowledgebase

If you get this error, don't panic. As the error mentions, this is an internal Amazon error. You can wait for 24-48 hours and try again. The issue can go away on its own. If it doesn't, then you wo...

Using your own DOMAIN or SUBDOMAIN with our web app

Category: Domain Questions

Using your own domain: If you want to use your own domain name with our app or service, please follow the instructions below. STEP 1: Register a domain name You can do so at your favorite domain regis...

How to monetize your site with banner ads and offers.

Category: Customize Your Site

Finding affiliate offers: You can find an affiliate link from one of your favorite products. Here are places to find products with affiliate programs: https://accounts.clickbank.com/marketplace.htm h...

How can I add a countdown timer to my post or page with Countdown Dynamite?

Category: Countdown Dynamite Wordpress Plugin

Please, follow these steps: - Create a new post or page (or edit an existing one). - Place your cursor in the content, excatly where you want the timer to appear. - Click the "insert shortcode" but...

Using the AI content generator

Category: Basic Setup

1) Enter your post's title. 2) Click the "Generate" button. A popup window will appear. It will show you that content is getting generated. Do not close this window. You can open another tab/window i...

Are my Amazon "Associate ID" and "Tracking ID" the same?

Category: Knowledgebase

When you create a new Amazon associate id (your affiliate id essentially), you will see it at the top left of your Amazon associate admin panel. Below that, you will usually see a "tracking id" that...

What Wordpress theme do you recommend?

Category: Knowledgebase

If you are looking for a "general", customizable theme, then I recommend Weaver Theme - it's free and it's what I use on the CB Goliath demo blog If you are an Amazon affiliate and are looking for s...

The digits don't appear in Countdown Dynamite

Category: Countdown Dynamite Wordpress Plugin

This means that there's a javascript error caused by another plugin, or the theme you use. One of the most common mistakes theme developers make is that they create themes that load their own jquery l...

I purchased the personal license of one of your Wordpress plugins and now I want to upgrade to the developer's license

Category: Knowledgebase

Here's how to do this: 1) Find the price you paid for the personal license of the Wordpress plugin 2) Find the current price for the developer's license 3) Send the difference via Paypal to hello[at]p...

How can I create an OTO (one-time offer) with Countdown Dynamite?

Category: Countdown Dynamite Wordpress Plugin

Select  the option "after visitor sees the content once only"  (either in the main Countdown Dynamite admin screen, or in the widget below the content area on the edit-post or edit-page scre...

How do I start using Traffic Goliath?

Category: Traffic Goliath

Here's the Traffic Goliath demo video.   Below is the process in text format: 1) Install and activate the plugin. 2) Enter your purchase email on the licensing screen to verify your purchase. 3) Find ...

How can I upgrade from the demo version of your plugin to a full version?

Category: Knowledgebase

Let's say that you have installed the demo version of one of our plugins and you now want to upgrade to the full version. After you buy Step 1: Buy and download the full version Step 2: Deactivate ...

How to Add an Accessibility Widget to Your Site for Users with Disabilities

Category: Advanced Options

Our app allows you to easily add an accessibility widget to your website, improving usability for visitors with disabilities. You can use this free accessibility widget. How to Add the Widget to Your ...

How to Change The Email Address of The "Contact Us" Page Form

Category: Advanced Options

The contact form should automatically send emails to the "admin email" that is found under:Extra Options > General > Administration Email AddressIf you want to keep your current admin email but ...

Using Elementor Landing Page Templates on Your Site

Category: Advanced Options

To import a ready-made Elementor landing page template to your site, follow these steps: ▶️ Video: How to import an Elementor template to your site.  Login to the dashboard of the site you want to add...

Connection not Private, SSL Not Working on My Site -

Category: Troubleshooting

If your site doesn't seem to have a valid SSL certificate, try the following: 1) From the left admin sidebar, click on "Sites."  2) Under the site with the issue, click "Edit". 3) Without editing anyt...

How to verify your site with Google and add Google Analytics

Category: Advanced Options

How to verify your site with Google: Login to Google Search Console. On the top left, click on Search property > + Add property Select the URL Prefix option. Enter your site's URL, like https://you...

Bing Site Verification and Analytics (Microsoft Clarity)

Category: Advanced Options

How to verify your site with Bing: Visit https://www.bing.com/webmasters/about  On the top right,  click "Sign In". After you login, you will see a form that asks you to add your site manually. Note: ...